Frequently Asked Questions

Quick answers for local and overseas readers. Information updated: September 2026.

What should I prepare for the first visit?

Just bring your ID. The first visit is a psychiatric outpatient assessment of about 30 minutes covering your main concerns, duration and history, followed by an intervention plan.

How do I make an appointment?

Call 027-82848413 or use our official WeChat account. It helps to briefly describe your situation so we can arrange the right assessment direction. Hours: Mon–Sun 09:00–17:00, with evening slots on weekdays.

Is treatment covered by insurance?

The hospital is a non-profit private non-enterprise medical institution; all services are self-pay. Published prices apply and are confirmed before treatment.

How much does counseling cost?

From 600 CNY per 50-minute session (individual), senior counselors from 1,000 CNY. Assessment scales from 25 CNY per person.

Do you treat children and teenagers?

Yes — adolescent anxiety, school refusal and family communication are core outpatient directions, with non-drug options prioritized after assessment.

Is my information kept confidential?

Clinical records follow medical confidentiality rules; case material is used for training/research only in fully anonymized form.

Do you prescribe medication?

Our psychiatrists can provide medication evaluation when clinically indicated; the outpatient clinic also runs a dedicated non-drug intervention center for patients who prefer or require drug-free options.

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